Our Process

Repair Process - Test, Repair, Verify

Our Repair Process Has Been Tested & Perfected

When it comes to repairing your sensor, it’s important to let an expert take care of it. Micro soldering at this level should not be attempted by someone without specific electronic training. Your sensor could be damaged permanently if repairs are not conducted properly. Sensors are too valuable and expensive to be entrusted to anyone but a professional. That’s why we’ve perfected our repair process and offer you services that safely refurbish your equipment back to a working level.

Upon receiving your sensor, we will run it through a battery of tests to confirm the issues you are experiencing and diagnose the problem. We will proceed by opening your sensor to gain access to circuit boards and microelectronics. Next, we’ll replace all of the faulty or damaged components and wiring as needed. This ensures function and reliability are properly restored. After your repairs have been successfully confirmed through a new series of testing, the sensors will be resealed and sent back to you.

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DSREX have been amazing to work with.  Erik and his team have been able to repair our sensors with great speed and low cost with same day repairs and overnight shipping.  This has made it possible for out dental team to keep running efficiently.  Erik is easy to talk to and very knowledgeable when it comes to dental sensors and what works best for us.

We highly recommend Erik and DSRex.com!  They were helpful, kind, knowledgeable and very professional.  Not only did Erik get us the sensor we needed, he helped get our old one fixed so we could have a back up.  They went above and beyond any other company that we tried  to locate a sensor or fix our broken one! Great company and great customer service!

Over the past couple of years our office has sent in several Schick sensors and cables for repair. I have found Erik to be very upfront about what his team is able to do and whether or not the item is even worth repairing. DSRex is very diligent and will work hard to source items needed for the repair process. They communicate well throughout the process and are attentive to the customer’s timeline for repair.  

Being the owner of a busy dental practice I only trust Dental Sensor Repair Experts. Dental Sensor Repair Experts have quickly and effectively fixed my dental sensors on several occasions. Their customer service is top notch and their prices are very fair. Additionally, the turn around time has always been very fast allowing me to resume my normal radiology as quickly as possible.

I was referred to Dental Sensor Repair Experts a year ago when I had a few sensors quit on me. In a pinch, they repaired all of them quickly, and saved me thousands! It’s been a year now, and all my sensors are still working with no problems! Great company, great people!

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