How to Tell If Your Dental X-Ray Sensor Can Be Repaired

How to Tell If Your Dental X-Ray Sensor Can Be Repaired

dsadmin |

April 17, 2025

Dental sensors are an essential part of providing an accurate diagnosis. But like any technology, they don’t last forever. When a sensor starts malfunctioning, it can disrupt your workflow and leave you wondering whether a repair will save the device, or if a full replacement is necessary. 

While some sensor issues can be repaired quickly and affordably, others may mean that it’s time for an upgrade. Understanding the difference can help you make the best decision for your practice. Here’s how to tell if your dental X-ray sensors can be repaired or not.

Issues: Dental X-Ray Sensors That Can Be Repaired

Not all sensor failures mean you need a complete replacement. A thorough diagnostic evaluation from a dental sensor repair specialist can determine if your device can be restored to full functionality. Many common issues can be repaired by experienced technicians, extending the lifespan of your equipment. 

For example: 

  • Physical damage such as a cracked outer casing or minor cable fraying can often be repaired with the right tools and equipment. 
  • Connectivity issues, such as sensors not being recognized by the computer or producing intermittent images, can also typically be resolved with wiring replacements.
  • Even physical damage, as well as factory seals breaking down can be repaired if you act quickly. This is definitely a situation where you want to act quickly before more damage or permanent damage occurs.

Pro Tip: Older Machines Are Easier to Repair

Surprisingly, older dental sensors are often more repairable than newer models. Sensors older than eight years were typically built with modular designs, allowing individual components to be replaced more easily. Newer models, on the other hand, often have limited repairability due to software restrictions or manufacturer-imposed limitations. 

If your practice uses an older sensor that is no longer under warranty, don’t assume that you’ll need to invest in a replacement. Consulting a dental sensor repair professional will allow you to determine if repairing your current equipment is a more viable option.

Signs That Your Dental Sensor Needs Replacement 

There are certain trouble signs that indicate a full replacement is necessary. 

If your sensor has suffered severe internal damage—such as a completely severed cable, extensive water damage, or a dead circuit board—repair may still be an option. Although, if the sensor consistently produces poor-quality images despite multiple repair attempts, it may be time to invest in a new unit.

Another factor to consider is obsolescence. If the manufacturer no longer supports your dental sensor, replacement parts may be more expensive or difficult to find. While older sensors are often easier to repair, replacement may be a better option if the model is now obsolete.

Cost also plays a significant role in the decision to replace vs. repair your dental x-ray sensor. If the cost of repairing your sensor is close to or exceeds the price of a new one, upgrading to a newer model is likely the best option.

Get a Free Quote for Dental X-Ray Sensor Repair

If your dental sensor is malfunctioning, don’t rush to replace it just yet! At Dental Sensor Repair Experts, we specialize in restoring dental sensors to full functionality, saving your practice time and money. Our expert technicians can diagnose the issue for free, and determine if a more cost-effective repair is possible. And if you decide that replacement is a better option, we also offer a selection of used dental sensors.

Contact us today to request a free repair quote or learn more about our refurbished devices. 

Back to Blog

DSREX have been amazing to work with.  Erik and his team have been able to repair our sensors with great speed and low cost with same day repairs and overnight shipping.  This has made it possible for out dental team to keep running efficiently.  Erik is easy to talk to and very knowledgeable when it comes to dental sensors and what works best for us.

We highly recommend Erik and DSRex.com!  They were helpful, kind, knowledgeable and very professional.  Not only did Erik get us the sensor we needed, he helped get our old one fixed so we could have a back up.  They went above and beyond any other company that we tried  to locate a sensor or fix our broken one! Great company and great customer service!

Over the past couple of years our office has sent in several Schick sensors and cables for repair. I have found Erik to be very upfront about what his team is able to do and whether or not the item is even worth repairing. DSRex is very diligent and will work hard to source items needed for the repair process. They communicate well throughout the process and are attentive to the customer’s timeline for repair.  

Being the owner of a busy dental practice I only trust Dental Sensor Repair Experts. Dental Sensor Repair Experts have quickly and effectively fixed my dental sensors on several occasions. Their customer service is top notch and their prices are very fair. Additionally, the turn around time has always been very fast allowing me to resume my normal radiology as quickly as possible.

I was referred to Dental Sensor Repair Experts a year ago when I had a few sensors quit on me. In a pinch, they repaired all of them quickly, and saved me thousands! It’s been a year now, and all my sensors are still working with no problems! Great company, great people!

Made by PostcardMania