How to Prevent Damage to Your Dental X-Ray Sensors

How to Prevent Damage to Your Dental X-Ray Sensors

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May 9, 2025

X-ray sensors are a critical piece of equipment for every dental practice. However, these sensitive devices can easily be damaged. Mistakes such as improper storage, neglecting maintenance checks, or using the wrong cleaning substances could lead to costly repairs or even more costly replacements. But by following the best practices for handling dental x-ray sensors, you can keep them in top shape, prevent damage, and make them last longer.

Five Common Mistakes to Avoid

1. Improper Handling 

The best way to prevent damage to dental x-ray sensors is to always practice proper handling. Sensors are delicate devices that should never be dropped, twisted, or bent. Rough handling, such as pulling on the cable when removing sensors from the plastic sheath between patients can lead to internal wiring damage and sensor failure.

2: Improper Storage

One of the most common causes of sensor damage is actually improper storage. Sensors should always be stored in designated storage cases, baskets, or mounts to protect them from being crushed, tangled, or exposed to excessive heat and moisture. Leaving them unprotected in drawers or on countertops can lead to premature failure. 

3. Incorrect Cleaning

Make sure your staff knows how to follow the manufacturer’s cleaning guidelines, and that they only use approved disinfecting wipes or solutions. Harsh chemicals such as isopropyl alcohol or bleach should never be used on dental x-ray sensors, because they can degrade the sensor housing. Submerging the sensor in liquid can also cause irreversible damage, and scrubbing too hard can wear down the protective coating. 

4: Neglecting Maintenance

Just like cars or any other piece of machinery, x-ray sensors can benefit from regular maintenance. Over time, cables can fray, connectors can accumulate dirt, and sensor functionality may deteriorate. Scheduling regular maintenance can prevent minor issues from turning into costly repairs. 

5: DIY Repairs

If your sensor does get damaged, it may be tempting to repair the problem on your own. However, doing so can lead to further damage, void manufacturer warranties, and compromise imaging quality. Instead, always seek professional repair services to diagnose and fix any sensor issues correctly. 

Got a Damaged Dental X-Ray Sensor? Send It to the Dental Sensor Repair Experts!

If you’re having issues with one of your sensors, don’t hesitate to contact a professional repair company. You can trust Dental Sensor Repair Experts to provide the best repairs, service, and pricing. We offer free testing and diagnosis on sensors from a wide range of leading brands. We also provide free quotes and will only charge you if we’re able to repair the sensor successfully. 

Give us a call at 719-960-1373 to learn more, or fill out our form to get $100 off your first invoice!

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DSREX have been amazing to work with.  Erik and his team have been able to repair our sensors with great speed and low cost with same day repairs and overnight shipping.  This has made it possible for out dental team to keep running efficiently.  Erik is easy to talk to and very knowledgeable when it comes to dental sensors and what works best for us.

We highly recommend Erik and DSRex.com!  They were helpful, kind, knowledgeable and very professional.  Not only did Erik get us the sensor we needed, he helped get our old one fixed so we could have a back up.  They went above and beyond any other company that we tried  to locate a sensor or fix our broken one! Great company and great customer service!

Over the past couple of years our office has sent in several Schick sensors and cables for repair. I have found Erik to be very upfront about what his team is able to do and whether or not the item is even worth repairing. DSRex is very diligent and will work hard to source items needed for the repair process. They communicate well throughout the process and are attentive to the customer’s timeline for repair.  

Being the owner of a busy dental practice I only trust Dental Sensor Repair Experts. Dental Sensor Repair Experts have quickly and effectively fixed my dental sensors on several occasions. Their customer service is top notch and their prices are very fair. Additionally, the turn around time has always been very fast allowing me to resume my normal radiology as quickly as possible.

I was referred to Dental Sensor Repair Experts a year ago when I had a few sensors quit on me. In a pinch, they repaired all of them quickly, and saved me thousands! It’s been a year now, and all my sensors are still working with no problems! Great company, great people!

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