Debunking Common Myths About Dental Sensor Repair Services

Debunking Common Myths About Dental Sensor Repair Services

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November 6, 2025

Dental sensors are crucial for accurate diagnosis and effective treatment planning. However, they can break down or malfunction over time. When that happens, it can be overwhelming to determine what can be repaired versus what needs to be replaced. Misconceptions about dental sensor repair services can lead to unnecessary costs and extended downtime, so we’re clearing up some of the most common myths surrounding dental sensor repair. 

Myth 1: Once a Dental Sensor Breaks, It Must Be Replaced

One of the most persistent myths is that once a dental sensor breaks, it’s beyond repair. While it’s true that some severe issues may require replacement, many common problems, such as damaged cables, housing issues, or faulty connections, can often be repaired by qualified professionals. Replacing a sensor outright is a significant expense, so repair can be a cost-effective alternative. 

Myth 2: Only the Manufacturer Can Repair Sensors

Many people assume that only manufacturers can handle sensor repairs, but that isn’t the case. In fact, most major manufacturers do not have a repair department. This is why contacting the manufacturer will usually lead to the narrative “sensors are not repairable and need to be replaced”. Professional repair specialists, including Dental Sensor Repair Experts, can often diagnose and fix issues at a fraction of the cost and turnaround time compared to sending sensors back to the manufacturer, only to find out they just want to sell you a new one. We have extensive experience with multiple brands and models, so you still receive high-quality repair services. 

Myth 3: Repairing a Sensor Will Void Its Warranty

This myth often makes people hesitant to seek repairs, but it’s important to understand how warranties work. If your dental sensor is still under warranty, it’s a good idea to check the terms before pursuing third-party repair. However, if the warranty has expired—as is often the case by the time issues arise—and you haven’t purchased an extension, seeking independent repair services won’t have any impact. All repairs from Dental Sensor Repair experts come with a warranty, so you can rest assured that your dental sensor is working properly. 

Myth 4: Sensor Repair Services Take Weeks to Complete

Some dental teams worry that repairing a sensor will take so long that it disrupts their practice. While there are repair companies that will hold your sensor hostage for weeks at a time, we are not one of them. Most repairs at Dental Sensor Repair Experts are completed within 48 hours. In some cases, if parts are scarce or the issue is particularly complex, turnaround times could exceed 2 days. However, our team typically offers fast turnaround times, often completing repairs in 1-2 days. 

Myth 5: Repaired Sensors Won’t Last Long

There’s a misconception that a repaired sensor is a temporary fix and will break down again quickly. But in reality, when done correctly by skilled technicians using quality parts, repaired sensors can function just as reliably as new ones. Proper maintenance and care after repair can further extend their lifespan, making the investment even more worthwhile. 

Is Your Dental Sensor Broken? Call the Experts

Understanding what’s possible when it comes to dental sensor repair will help you make informed decisions that save money and minimize downtime. If your dental sensor is malfunctioning, it’s best to contact a trusted repair specialist who can provide an honest evaluation. The Dental Sensor Repair Experts offer free testing and diagnostics for dental offices across the country, and all of our repairs come with a warranty. Call 719-960-1373 today or fill out our form to request a free quote and earn $100 off your first invoice.

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DSREX have been amazing to work with.  Erik and his team have been able to repair our sensors with great speed and low cost with same day repairs and overnight shipping.  This has made it possible for out dental team to keep running efficiently.  Erik is easy to talk to and very knowledgeable when it comes to dental sensors and what works best for us.

We highly recommend Erik and DSRex.com!  They were helpful, kind, knowledgeable and very professional.  Not only did Erik get us the sensor we needed, he helped get our old one fixed so we could have a back up.  They went above and beyond any other company that we tried  to locate a sensor or fix our broken one! Great company and great customer service!

Over the past couple of years our office has sent in several Schick sensors and cables for repair. I have found Erik to be very upfront about what his team is able to do and whether or not the item is even worth repairing. DSRex is very diligent and will work hard to source items needed for the repair process. They communicate well throughout the process and are attentive to the customer’s timeline for repair.  

Being the owner of a busy dental practice I only trust Dental Sensor Repair Experts. Dental Sensor Repair Experts have quickly and effectively fixed my dental sensors on several occasions. Their customer service is top notch and their prices are very fair. Additionally, the turn around time has always been very fast allowing me to resume my normal radiology as quickly as possible.

I was referred to Dental Sensor Repair Experts a year ago when I had a few sensors quit on me. In a pinch, they repaired all of them quickly, and saved me thousands! It’s been a year now, and all my sensors are still working with no problems! Great company, great people!

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