What to Look for When Buying a Used Dental Sensor

What to Look for When Buying a Used Dental Sensor

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April 25, 2025

Investing in a used or refurbished dental x-ray sensor can be a smart purchase for many dental practices. If you’re looking to upgrade your technology or replace a damaged sensor, buying used can be a very cost-effective solution. However, you need to be cautious about the type of sensor you purchase and who you buy it from. Our experts put together this list of five key factors to consider before purchasing a dental sensor second-hand. 

Five Factors to Consider When Buying a Used Dental Sensor

1. Compatibility with Your System

First, you need to verify that the model you purchase is compatible with your imaging software and hardware. Some manufacturers design their sensors to work exclusively with their proprietary software, while others are more flexible. Checking compatibility in advance so that the used sensor will integrate seamlessly with your existing technology.

2. Warranty and Technical Support 

One drawback of used dental sensors is that sometimes they no longer carry a manufacturer’s warranty. It’s important to ask if any warranty or service plan is included before you buy. Knowing where to turn for repairs and support can help you avoid unexpected downtime from a used sensor. We offer warranty plans on all used sensors at DSREX, as well as free testing and diagnosis for repairs needed outside of the warranty period. 

3. Repair and Maintenance History

It’s a good idea to request information about the history of a used dental sensor, including past repairs. Sensors that have undergone frequent repairs may be more prone to failures. A well-maintained device with a minimal repair history is the best choice when looking for used equipment.

4. Cost Compared to Value

Although affordability is often a key reason for purchasing a used dental sensor, the cheapest option is not always the best. Consider the sensor’s overall value, including its remaining lifespan and its repair potential. Paying slightly more for a device that’s still in top condition could save you more money in the long run. 

5. Potential for Repair

Not all used sensors can be repaired, and repairs are not always worthwhile if the sensor is from a discontinued model. Our experts can help you determine whether or not the sensor you’re considering can be serviced in the future. The availability of replacement parts is also crucial in determining a used sensor’s potential lifespan. The more difficult it is to obtain parts, the longer the downtime and the more expensive the repairs.

Buying a Used Dental Sensor? Always Use a Reputable Vendor

Looking for a more affordable x-ray sensor for your dental practice? If you purchase a used sensor from an unverified source, there’s a much higher risk of receiving a faulty or non-functional device. Make sure to only purchase used equipment from a trusted source.

At Dental Sensor Repair Experts, we don’t just fix broken sensors—we always carry a supply of refurbished dental sensors as well. Whether you need repairs or used sensors, we service dental practices worldwide. Contact us today to explore our used sensor collection or request a repair quote.

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DSREX have been amazing to work with.  Erik and his team have been able to repair our sensors with great speed and low cost with same day repairs and overnight shipping.  This has made it possible for out dental team to keep running efficiently.  Erik is easy to talk to and very knowledgeable when it comes to dental sensors and what works best for us.

We highly recommend Erik and DSRex.com!  They were helpful, kind, knowledgeable and very professional.  Not only did Erik get us the sensor we needed, he helped get our old one fixed so we could have a back up.  They went above and beyond any other company that we tried  to locate a sensor or fix our broken one! Great company and great customer service!

Over the past couple of years our office has sent in several Schick sensors and cables for repair. I have found Erik to be very upfront about what his team is able to do and whether or not the item is even worth repairing. DSRex is very diligent and will work hard to source items needed for the repair process. They communicate well throughout the process and are attentive to the customer’s timeline for repair.  

Being the owner of a busy dental practice I only trust Dental Sensor Repair Experts. Dental Sensor Repair Experts have quickly and effectively fixed my dental sensors on several occasions. Their customer service is top notch and their prices are very fair. Additionally, the turn around time has always been very fast allowing me to resume my normal radiology as quickly as possible.

I was referred to Dental Sensor Repair Experts a year ago when I had a few sensors quit on me. In a pinch, they repaired all of them quickly, and saved me thousands! It’s been a year now, and all my sensors are still working with no problems! Great company, great people!

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